How long would my order take to ship?
Orders take from 1-3 days to ship, but usually with in a day. On holidays and rare occasions of snow or other issues, your package may be delayed a day.
When are the products made?
Our hair products are made in small batches for quality control. They’re usually made when needed for the freshest product on the market.
Where are the products made?
In the beginning the products were made in a kitchen, then to a small 200sqft work shop.. Now The products are made in a 3,000sqft facility in Knoxville, TN. If you want the address, buy a jar! It's on the back ;)
How long do the products last?
The products should last for at least 2 years, but should last longer. Since the products are manufactured in a smaller facility than most gazillion dollar manufacturers, there are rare cases of mold growth in products due to small contaminations of bacteria here and there.
1) We do sanitize
2) We do wear gloves
3) We do use a solid preservative system for each product
But sometimes crap happens and microscopic bacteria will slip through the cracks. If you experience this, please contact us through the contact page or firstname.lastname@example.org and we'll get you set up with a new product or refund.
Do you offer wholesale prices?
We definitely offer wholesale pricing. Contact us through our contact page for more info or email email@example.com